About NAPA AutoCare

As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:

  • Have at least one ASE-Certified Technician on staff
  • Perform high quality diagnostic and repair service at a fair price, using quality NAPA truck parts
  • Uphold the integrity of all members of the NAPA Truck Service Center Program
  • Maintain the highest standards in the truck repair service profession
  • Be dedicated to customer satisfaction
  • Obtain prior authorization and provide a price estimate for work to be performed
  • Excercise reasonable care for the customer's property while it is in the shop's possession
  • Provide a system for fair settlement of customer complaints, should they occur